How to report a bug or ask a question

Email Us at hello@getbaselinewellness.com

When reporting a bug, please include:

• Your iPhone model and iOS version (Settings → General → About)
• Baseline version (Settings inside the app → Version)
• Steps to reproduce
• What you expected vs what happened

Common questions

The Health permission prompt isn’t appearing

iOS won’t show the permission dialog until Apple’s Health app has
been opened at least once on the device, with a basic profile set up.

Open the Health app, walk through the “Set up your
Health Details” screen (any values are fine; just confirm), then
return to Baseline. The prompt should appear on next launch.

I granted permission but my data isn’t showing

Baseline analyzes whatever is already in your Apple Health.
If you’ve recently set up your iPhone or your Apple Watch, your data
may not have flowed into Health yet. Check the Health app’s “Browse”
tab: if there’s no data for steps or sleep there, Baseline won’t see
any either.

If you use third-party apps (MyFitnessPal, Strava, AutoSleep,
Whoop, Oura), check that each one has been authorized to write to
Apple Health: open the app → settings → Apple Health →
enable all read/write toggles you’re comfortable with.

Does Baseline work without an Apple Watch?

Yes. Baseline is also designed for the 70% of iPhone users who don’t
wear a Watch. With iPhone-only data you’ll get insights based on
steps and sleep (from any sleep app that writes to Apple Health,
including AutoSleep on iPhone alone). Recovery-based insights
require HRV or resting heart rate data — those need a Watch or
another device.

Does Baseline work with Whoop, Oura, Garmin, Fitbit?

Yes — to the extent those apps export data to Apple Health.
Whoop, Oura, and others all write a subset of their data
(sleep duration, HRV, heart rate) to Apple Health. Baseline reads
that subset and includes it in cross-source pattern analysis. The
apps’ proprietary scores (Whoop Recovery, Oura Readiness) are not
exported by those apps and so are not visible to Baseline.

How do I delete my data?

In the app: Settings → Delete all data. Wipes
Baseline’s local database, all generated insights, all logged mood
and alcohol entries.

This does not affect your Apple Health data. Baseline
only reads from Apple Health; it never writes there.

How do I export my data?

In the app: Settings → Export as CSV. Generates
a CSV file with one row per day and the iOS share sheet appears.
Save to Files, email it to yourself, or send it anywhere — once it
leaves the share sheet, it’s no longer under Baseline’s control.

I started an experiment but the day-7 verdict says “Inconclusive”

This means Baseline doesn’t have enough data, or the change
wasn’t large enough to distinguish from normal week-to-week
variation. Specifically: it requires at least 5 non-null days in
both the 28-day baseline window and the 7-day experiment window,
and a Welch’s t-test p-value below 0.10.

“Inconclusive” is an honest answer. It doesn’t mean the
experiment didn’t work — it means the data can’t tell us yet.
Run it again over a longer window or with a different metric.

Why doesn’t Baseline have a sign-in or sync?

By design. The privacy story is the product: nothing leaves your
iPhone. Adding sync would require either Apple’s CloudKit (data
visible to Apple) or a custom server (data visible to us). Both
compromise the “Data Not Collected” guarantee. We chose to ship
without sync rather than have a weaker privacy story.

Will there be an Apple Watch app, widgets, or notifications?

Baseline ships with a weekly Sunday-evening notification reminding
you that your report is ready. You can disable it in iOS Settings →
Notifications → Baseline.

A Watch companion app and Home Screen widgets are on the roadmap
for a future release.

How is Baseline different from Apple’s Health app?

Apple Health shows your data. Baseline analyzes it. The Health
app’s Trends tab calculates simple averages; Baseline runs a variety of other calculations. Every insight has a
confidence label and explicit caveats when the data quality is
uncertain.

How is Baseline different from Whoop, Oura, AutoSleep, etc.?

Those apps each analyze only their own data. Baseline reads
across all the apps you’ve connected to Apple Health and finds
patterns that no single app can see. For example: if your alcohol
logging (from any source) correlates with your next-day HRV (from
Whoop or Watch), Baseline can show that — none of the upstream apps
can, because they don’t have both data streams.

Privacy

For a full account of what Baseline does and doesn’t do with
your data, see the privacy policy.